Privacy Policy
Welcome to the Mexemy family. We sincerely appreciate your trust and thank you for choosing Mexemy.
One of our highest priorities while providing our website and services is protecting the privacy and security of our visitors and users. This Privacy Policy explains how we collect, use, and protect information related to your interaction with our website and services.
This Privacy Policy applies only to information collected through our website and services. It does not apply to information collected through any other platform, third-party service, or external source.
We encourage you to read this Privacy Policy carefully to understand how we handle your information and how it helps you access and use our website and services. If you have any questions or concerns regarding this policy, please feel free to contact us at:
Email: support@mexemy.com
Consent
By using our website or accessing any of our services, you agree to the terms and conditions mentioned in this Privacy Policy.
We do not use your personal information for any unauthorized personal purposes. We use collected information only for legitimate business purposes while complying with applicable laws and regulations of Bangladesh.
Information We Collect
When you create an account on our website or use our services, we may collect and store the information you provide.
1. Personal Information
This may include:
Name
Phone number
Email address
Address
Password
Other account-related information
2. Financial and Transaction Information
When you purchase any product or service from our website, we may collect transaction-related information, including:
Purchase details
Payment-related information
Transaction records
(We do not store complete payment card details. Payment processing may be handled securely through authorized payment service providers.)
3. National Identity Card (NID) Information
To verify user identity and protect our premium video content from unauthorized distribution or piracy, we may collect National Identity Card (NID) information.
The purpose of collecting NID information is to:
Verify user identity
Prevent misuse of premium content
Improve platform security
Your NID information is stored securely in an encrypted format and handled with strict confidentiality.
We do not share your personal information with anyone without your permission, except when required by law.
Password Security
When you create an account on Mexemy, your password is stored securely using advanced encryption technology.
Your original password cannot be accessed or viewed by anyone, including our team members. We take appropriate security measures to ensure the confidentiality and protection of your account credentials.
How We Use Your Information
We may use your information for the following purposes:
To create, manage, and display your personal profile on our website.
To improve our existing services and introduce new products, features, and services.
To inform you about new courses, services, updates, and promotional activities.
To prevent fraud, unauthorized activities, and illegal actions on our platform.
If your activities involve illegal actions under the laws of Bangladesh, Mexemy reserves the right to provide necessary information to government authorities or relevant organizations without requiring additional permission, when legally required.
Automatically Collected Information and Log Files
Like most technology platforms, we automatically collect certain technical information when users visit our website.
This information may include:
IP address
Browser type
Internet Service Provider (ISP)
Date and time of visit
Referring pages
Other technical data
This information does not personally identify users and is collected to improve website performance, security, and user experience.
Cookies and Tracking Technologies
We may use cookies and similar tracking technologies to improve your experience on our website.
Cookies help us understand how users interact with our platform and allow us to:
Improve website functionality
Analyze user behavior
Enhance our services
You can manage or disable cookies through your browser settings if you prefer.
Changes to This Privacy Policy
Mexemy reserves the right to update, modify, or change this Privacy Policy at any time.
Whenever changes are made, we may notify users and encourage them to review the updated Privacy Policy.
Any modifications will become effective from the date they are published on our website.
We believe that you have carefully reviewed our Privacy Policy and agree to provide accurate and truthful information while using our website and services.
Thank you for being a valued member of the Mexemy community and for trusting us with your learning journey.
Team Mexemy
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